ACCOUNTS, PAYMENTS & TERMS

Become a Retailer

Hydrofarm Canada is a wholesale distributor to the Horticultural industry across Canada. Our focus is to support the retail and commercial community with the widest selection of products and brands. That being the case, Hydrofarm Canada only sells to pre-qualified retail and commercial businesses. Unfortunately, we do not sell to the general public.

If you are interested in becoming a dealer, our Customer Service team would be pleased to help you get started and can be reached via email at orderdesk@hydrofarm.ca or call toll free 1.800.663.2934.

Standard Payment Terms

All approved customers will be setup with COD terms. After 6 months of purchasing and payment history, a customer is eligible to apply for credit terms.

Existing customers who have been approved for credit with Hydrofarm Canada will receive standard terms of Net 30 days from invoice date unless otherwise specified on the invoice.  Hydrofarm Canada is pleased to provide many convenient payment options. Visa, MasterCard,EFT/ACH, Wires and cheques are all acceptable methods of payment. We do not accept 2% early pay discount nor payment by credit card for drop shipment orders.  Monies that remain outstanding by the due date will incur late payment interest at the rate of 2% per month (24% per annum) service charge on the outstanding balance until such time as the balance is paid in full and final settlement. In the event of a default in payment, the customer will pay Attorney’s fees and court cost incident to any normal collection proceedings that may be required.  In the event of an NSF cheque a fee will be charged up to a maximum of $50.00. Any accounts that are 60 days past due will be put on hold until credit is brought current.  Deductions from payments for any reason will not be allowed unless agreed by Hydrofarm Canada.

In order to maintain an active Hydrofarm Canada account and payment terms (if applicable), we request customers achieve a minimum annual spend of $5,000.

Accounts that fall below the $5,000 annual minimum will be deactivated. To reactivate an account, the customer must reapply and the account will revert to COD terms.

HST, Quebec sales tax, and Pesticide license

HST is charged on all orders in Ontario, Nova Scotia, New Brunswick and Newfoundland. We require a Quebec sales tax number upon completion of a credit application.

The use of pesticides in Canada is regulated by the Pest Management Regulatory Agency, a division of Health Canada via the Pest Control Products Act.

In Canada, pesticide regulation is under the shared authority of the federal, provincial, territorial governments as well as municipal entities. The use, manufacture, storage, distribution, application, sale, and labeling of pest control products is governed by various Acts, regulations, guidelines, directives and by-laws.

Health Canada works with provincial, territorial and federal departments in Canada to help refine and strengthen pesticide regulation across the country.

Customers intending to use a pesticide must read and follow the label accompanying that product and comply with all applicable federal, provincial, and local laws and regulations relating to product usage.

https://www.canada.ca/en/health-canada/corporate/about-health-canada/branches-agencies/pest-management-regulatory-agency.html

Pricing/Products

All prices are in Canadian dollars, based on present market conditions and subject to change without notice. We strive to provide 30 days notice whenever possible. All pricing discrepancies should be reported to our office within 72 hours of product receipt. Prices do not include applicable taxes or fees. Show/Expo and Spring Booking Catalogue prices are valid during dates specified.

Ethics and Reporting

Hydrofarm Canada Forced Child Labour Report